After Care Service
We provide a nationwide aftercare service for Warewashers, Laundry equipment, Refrigeration, Coffee machines and other catering capital equipment covering a majority of the UK Mainland apart from the Scottish Highlands and Islands.
We only use our own highly experienced engineers and trusted partners to carry out any service work as this guarantees a consistent high standard of service support.
All our engineers deliver a high standard of service right through from strict uniform policy through to carrying a full inventory of parts on their vehicles, so that if there an occasion to replace any parts, this will be done on his initial visit – we always aim for a first call fix, to cause the least disruption to your day to day business as possible.
We have invested heavily in the latest technology, including satellite tracking for the engineers' vehicles and computerised call management system to give our customers a quick and efficient level of service. This includes the most recent innovation of the application of wifi connectivity to our warewashing ranges to offer exceptionally quick service - as little as a 5 minute response for 24 different parameters controlling the machine's functions.
If you want the peace of mind of extending your warranty up to 5 years, we can also offer you this, just ask one of our product advisers at the time of purchase. If you are not sure what you want to do at the time of purchase - don’t worry - you will also have the opportunity to extend your warranty before the first year runs out, with a reminder via email if you prefer.
If you require an ongoing service contract for your dishwasher, one of our service advisers can discuss the best option for your individual business needs.
For more information please contact us on 0115 9613 720.